Buy vs Lease near Columbia, MD
Testimonials
“ The whole process was good. Shout out to manager nick smith for outstanding job. ”
“ It was my first time servicing my car at Sheehy Toyota, Janell Figgins’ was so professional and friendly definitely coming back next time. I rate her 5 star ”
“ (Translated by Google) It was a very nice experience, excellent service, the staff was very friendly, especially Mrs. Maria Marquez, who attended to us very professionally. (Original) Fue una experiencia muy bonita excelente servicio el personal muy amigable especialmente la señora Maria Marquez nos atendió muy profesionalmente ”
“ Professional services, excellent work, Great staff. ”
“ Staff was very professional prepared for my scheduled appointment ”
“ I brought 2 Toyota RAV4 Hyybruds in on different days and found the entire operation to be seamless and comfortable to work with. The Service Advisor listened well to my descriptions of any problems with the cars and kept me informed as the problems were checked out and resolved. ”
“ Shout-out to Sam Michael, Seth Cosgrove, and Mike Desabla. They sure can sell but they're open and transparent about everything, put in extra work. ”
“ Best customer service, got help from David and he was spectacular and helpful. Definitely recommend him to anyone ”
“ I had a wonderful experience at Sheehy’s Laurel location! I came in for an early morning oil change and was greeted warmly right away. My attendant, David, was great and gave me a clear timeline for the service. While waiting, I utilized their excellent work station, enjoyed a snack from the cafe, and caught up on my morning admin work. Checking out was seamless. I highly recommend them! ”
“ Thank you so much to Sam, all your time and service. Really appreciate it!! ”
“ Clean environment both inside and outside. Has a lot of cars to look at on site. Glad we met Tyler who answered any questions we had. Will definitely go back for future purchases. ”
“ This is the go-to dealer in the DMV. Shout out to Todd! ”
“ It was a great experience. Aaron was awesome! ”
“ I bought my car 20 days ago so I picked it up about 8:00pm it was so dark I didn’t see there was two scratches line to the front bumper when I shared with salesman he said I am busy with anther customer I have bad experience with this dealership ”
“ Darrel with the service department was incredibly friendly and helpful. ”
“ This whole experience depends largely on the person managing your visit. Mine was Devon. I haven’t run across more personable customer service, and I found I did not need to do any anxious checking or deal with any unpleasant surprises in his care. He understands what “customer experience” means and he knows how transactions should be conducted. ”
“ Very pleased with there services ”
“ David Jacobs is a phenomenal service advisor there at Sheehy. We consistently have a great experience there. It is definitely a warm service environment. ”
“ Steve Horowitz in the new car sales department is a true class act and real professional all the way! My situation will speak to just how high his character and integrity really are. A few days ago I worked with Steve over the phone to locate a specific 2026 Grand Highlander in a certain color and interior that I had to have. Additionally, I needed a factory OEM tow hitch to be installed. Steve went above and beyond to contact the Toyota manufacturing facility in order to remove a number of pre-ordered options that I didn’t really care for, and furthermore to add the hitch that was essential to me. This took not only an extra step on his part, but also required numerous back and forth communication with him and I to see if it was even at all possible at this stage in production. In order to proceed a small $500 deposit was collected over the phone. The delivery of the vehicle was anticipated for early July. Yesterday morning I received a call from another dealer that I had spoken with late last week regarding the same car. Initially, that Highlander had already been reserved, however, I was notified yesterday that the transaction had fallen through. The difference here was that this dealer had the car on the lot and with everything I needed. Because of a situation that our family was in, with our Acura MDX having mechanical issues, we were planning on using my work sedan for a long family vacation next week. The reality of things was that this wasn’t ideal. As terrible as I felt knowing that I was potentially going to have to back out of the deal with Steve and now proceed with the new option—it just had to be done and was better suited for our family and trip. Last night we brought home that other car and this morning I noticed Steve of the news. I commend Steve for his understanding and professionalism upon learning of our change of plans. Without hesitation he agreed to not only refund the deposit, but genuinely understood our bit of a bind that we were in and held no hard feelings whatsoever. In fact, he fully supported and understood our situation and genuinely wished us well with our new vehicle. In a world where there’s an ever so challenging stigma of car salespeople being downright shady or completely self-serving, I felt the need to really tell Steve’s story here with the hopes that anyone shopping for a new Toyota should feel 100% comfortable knowing that working with Steve will result in the best car buying experience possible! When the time comes for me to replace my sedan, which honestly may be sooner rather than later, I know exactly who I’m calling first for that new or CPO Toyota Rav-4. ”
“ I had an excellent experience working with my car sales representative, Rico Leon. From the moment I walked in, they were knowledgeable, patient, and genuinely focused on helping me find the right vehicle—not just making a sale. They took the time to understand my needs, answered all my questions clearly, and made the entire process smooth and stress-free. I never felt pressured, which I really appreciated. I highly recommend them to anyone looking for a trustworthy and professional car buying experience ”
“ Darrell was great as always. Car ready early and all checked out. ”
“ Good place to go for regular maintenance and parts. Teresa went above and beyond. Even with some initial miscommunications, everything was wrapped up to my standards. ”
“ The person work which mi on servises on monday very good person i give to him five star at the place a d saler person and the department new car especific the man his name is jose i give to him one star an all de seller deparment one star ”
“ David is great always looking out for me and always keeping it real when it comes to the service I need !!! ”
“ Wait times could be a little better and that's only because the associates will let your car just sit after they've completed all the services and I will have to go to the counter to be checked out myself. The last service appointment i went to the counter myself because I saw that my car was sitting in the lot completed. The problem with that was that the young lady who assisted me was at lunch so the person who tried to help me couldn't locate my keys so I had to wait for the other young lady to come back from lunch. That should not be happening ”
“ Eyver Dominguez was very knowledgeable and helpful showing me the features on the RAV 4 plug-in hybrid. He’s an easy-going gentleman so I didn’t feel unduly pressured and yet a he’s an enthusiastic salesperson. ”